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Quality Awareness

The Quality Awareness program prepares people in all functions and at all levels of your organization to become effective participants in continuous improvement.

Specifically, this proven Quality Awareness program:

  • Teaches the fundamental principles and concepts of continuous improvement
  • Helps managers, supervisors and employees understand their roles in meeting customer requirements and expectations
  • Introduces customer-based criteria for measuring the quality of work
  • Prepares everyone to reduce the cost of quality
  • Provides the tools needed to improve work processes and break down functional barriers
  • Shows managers how to develop their own continuous improvement implementation plans