Performance Management

Performance Management is achievable when supervisors and managers have the right training to set goals, observe and measure performance, provide feedback and corrective action, and reward good performance. This video-based training program helps managers and supervisors go beyond the belief that confronting unacceptable employee behavior or conducting performance appraisals has to be punitive in nature.

This workshop illustrates how strategic performance discussions can be an effective tool for developing employee performance and achieving organizational goals.

Participants learn how to:

• Identify, measure and address both acceptable and unacceptable behavior and handle performance problems
• Uncover workable solutions which both parties can agree to
• Promote employee accountability to improve performance and the situation